The Effect of Aging Population on Productivity, and How CRM Can Help
August 16, 2016
A working paper by Rand Labor and Population concluded that when the segment of the population above 60 grows in proportion to other segments, productivity does not grow as quickly. That’s obvious. But evidence suggests that the drag on productivity growth only partially comes from the drop in productivity for aging workers themselves, pointing to a broader impact on the working community; experienced workers leave, and they take their experience with them. We conclude with a brief look at how sales organizations can counteract the negative impacts of aging on workforce productivity.